What is Remote Support

Remote Support Login is a secure method whereby one of our technicians will be able to remotely control your computer after you install a commercial grade software with strict security measures that only you as the user can grant 3rd party access to. A technician may be able to diagnose and solve your problem in a fraction of the time in comparison to the traditional call-out repair.

We do understand you may have some security concerns however with a simple call or email we can explain the remote support process and what it involves in detail so you can be rest assured your personal data and security is in line with the Protection of Personal Information (PoPI) Act

Why Remote Support

How Can We Assist You

We will be open for the duration of the Covid-19 lock-down and will be able to assist via remote login and telephonic support.

Our technicians will be able to resolve most software issues ranging from a slow computer, programs not opening up, emails not sending, printer not printing, windows error messages, backup configurations, VPN configurations allowing for access to office data etc.

Our only requirement is an active Internet connection. Should you have Internet and connectivity as well as hardware issues we can assist via telephonic support, patiently guiding you through the process of getting you back up and running.

Some issues we can assist with

Let us ease your frustration with computer support that doesnt break the bank. All you need is an Xpert at your side!