What is Remote Support
Remote Support Login is a secure method whereby one of our technicians will be able to remotely control your computer after you install a commercial grade software with strict security measures that only you as the user can grant 3rd party access to. A technician may be able to diagnose and solve your problem in a fraction of the time in comparison to the traditional call-out repair.
We do understand you may have some security concerns however with a simple call or email we can explain the remote support process and what it involves in detail so you can be rest assured your personal data and security is in line with the Protection of Personal Information (PoPI) Act
Why Remote Support
Faster response time in comparison to traditional on-site repair
Cost effective as theres no call-out fee
High success rate without the need for a call-out
Stringent data protection measures
Patient and knowledgeable technicians
Extended working hours
Safe during the Covid-19 lock-down as no on-site visit needed
WORKING FROM HOME?
Tech Support Just Got Easier
How Can We Assist You
We will be open for the duration of the Covid-19 lock-down and will be able to assist via remote login and telephonic support.
Our technicians will be able to resolve most software issues ranging from a slow computer, programs not opening up, emails not sending, printer not printing, windows error messages, backup configurations, VPN configurations allowing for access to office data etc.
Our only requirement is an active Internet connection. Should you have Internet and connectivity as well as hardware issues we can assist via telephonic support, patiently guiding you through the process of getting you back up and running.
Some issues we can assist with
Telephonic WiFi, Wireless, Internet & Fibre
Virus & Malware Removal
Windows Errors & Repairs
Firewall & Security Solutions
Apple Mac Errors and Repairs
Local & Cloud Backup Solutions
Call : 011 025 4056
0870 577 300
E-mail : email@example.com
Let us ease your frustration with computer support that doesnt break the bank. All you need is an Xpert at your side!
Relax... Let the Xperts take over
Don't take our word for it... Lets hear from some of our happy clients
"Jason from Pc Xperts has been servicing my computer for the past 5 years. He is efficient, reliable and always fixes all my problems. I don't know what i'll do without him."
M Glyn ~ Rosebank
"My network crashed just before month end. PC Xperts team worked non-stop throughout the weekend to make sure I was up and running."
Craig ~ Aneco Industries
"My computer was unbearably slow and was full of errors and viruses. Keith fixed everything at an affordable price and now my computer works much better than my new laptop."
Elna ~ Krugersdorp
Open on most weekends & call-outs extended to 7pm
CONTACT US NOW
We Put The Pieces Together
011 025 4056 | 0870 577 300
Service Coverage Areas
We service almost all of Gauteng, Including but not limited to Johannesburg, Johannesburg North, Johannesburg South, Midrand, West Rand, East Rand
Click here for full list of areas we cover
011 025 4056
0870 577 300
8:00 am - 5:00 pm